Shipping Policy
We offer flawless shipping of our wide range of teak wood furniture to continental and international clients. Based on their time deadline we offer different types of shipping models including regular to express delivery for complete satisfaction. Normally, products are shipped within 3 to 5 business days, with the exception of large orders. It may take a little longer for custom, large and bulk orders. Once the customer approves the custom design, we are able to successfully offer a lead time of 6 to 8 weeks of product delivery.
How we ship the products?
Through regular shipping carriers, UPS and FedEx. Oversize surcharges should be expected for large items. For any confusion, you can discuss shipping details with us by calling on 877-661-9293 or mail us on service@teakcraftusa.com
We offer a convenient shopping experience to our customers by offering other most cost-efficient methods, especially when the shipment does not fit into the criteria of UPS and FedEx.
Shipping details!!
TeakCraft offers ground shipping in all the 48 continental states including Hawaii and Alaska. We offer estimated cost and inform shipping cost in advance to help customer gauge the total cost and make the purchase easily.
We also offer saver shipping options for bulk orders. This can be discussed individually with the customers who can contact us on the email or number given above. Trust us, you will grab best furniture with least price and nominal shipping, making it a pocket friendly deal.
Money Back Guarantee
All products from TeakCraft are offered with a 30-day refund guarantee. If by any chance, the customer is not happy with the purchase then we will give full refund, no questions asked. All our products are offered with one year of manufacturing defect guarantee. Refund is not offered for custom products but we do offer manufacturing defect guarantee for every customized product. In case, the size of the custom product does not fit into your space then we offer complete support in fixing it for you.
Returns and Refunds
All returns would be validated as per the Return Authorization (RA) Number, which can be received through our customer care team. The return request would be processed, followed by refund once we receive the product back. Customers would be notified by email.
Expedited shipping for quick deliveries
We also offer quick shipping options for customers who need the products urgently. Currently, we offer the following expedited shipping options:
- 3-Day Express Shipping
- 2-Day Express Shipping
- Next-Day Air Shipping
International Shipping – limited to Canada Only
Canada orders – know the norms
We offer expedited shipping to customers in Canada but they need to pay the duty and taxes levied on the order. Although, we cover the broker fees for all international shipments, any taxes from the customs need to be borne by the customer. With these limitations, the customers living in Canada can expect an expedite delivery within one week.
