Privacy Policy

We take customer security very seriously, and prioritize the proper use and protection of your personal information. This notice serves to explain our online information practices and to educate you about the way your data is collected on this website.

Personally Identifiable Information

In order to process your order, we may ask you to provide us with your identifiable information, including your name, shipping/billing address, phone number, email address, credit card number and expiration date. This information allows us to authorize payment by verifying your identity, provide you order status updates, ship your order, and to send you promotional offers.

When you submit to us the above information for payment, you are providing us with consent to transfer your information to your credit card company to complete the purchase. A third-party vendor may also receive your information, solely to fulfill and ship your order.

We may also contact you, using your personally identifiable information, to send promotional information (e.g. marketing, surveys, refer-a-friend), or, to respond to requests for information or comments that you leave. We will not use your, or your friend’s, information for any other purposes without your consent. Specifically, we will not sell your personally identifiable information to outside organizations (without your consent).

Our partners, advertisers, and customers may be able to use aggregated demographic information. This information is not personally identifiable.

Third-Party Privacy Policies

We DO NOT sell or share your personal information to third parties, but intermediaries (e.g. credit card companies, banks, authorization services) require access to some information in order to fulfill your order. They are links in the chain, so they do not store, retain, or use your information

Our Commitment to Data Security

The information that you transfer to us is encrypted using Secure Socket Layer (SSL) technology. Once received, we further protect your information with encryption and web security policies and practices to ensure your safety.

Automatically Collected Non-Personally Identifiable Information

The IP address of your computer, your type of web browser, your computer operating system, and/or the domain name through which you were linked to our site or advertisement may be collected. We may also store ‘cookies’ on your computer when you view our site. A cookie is a piece of data stored on your hard drive and it contains information about your computer. This information is not personally identifiable. “Enable” your web browser to utilize our website in its full functionality (including the ‘shopping cart’ feature). You can learn more about enabling cookies through your browser help tab.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Protection against Fraudulent Charges

We do everything that we can to prevent fraudulent charges. However, in the rare chance that a third party has accessed your information via our site and made fraudulent purchases with your information, If you discover other unauthorized use of your card outside of our site, contact your credit card company immediately.

Legal Disclaimer

When required, we will disclose your personal information by order of, or to be in accordance with, the law.

Contact Information

If you have questions regarding our privacy policy, please contact us at: service@teakcraftusa.com